Operations Product/Project Manager

Montreal, Quebec, Canada · Operations


The Company

Hopper is a new kind of travel company that uses big data to empower travelers. The Hopper app for iOS and Android analyzes trillions of past and current trips to predict when you should fly and buy. The app notifies you when fares drop so you can book flights at just the right moment. Hopper is among the fastest growing travel apps ever, with over 10 million installs since it was launched in 2015.

But this is just the beginning. Learn more.

The Role

As an Operations Product/Project Manager, you will live at the nexus of Operations, Customer Support & Ticketing, Development and Product. You will use a data-driven approach to research, conceptualize, guide implementation, and analyze solutions for operationalizing new business lines, new product features, new supply sources, and new internal tools. You will also design, specify, and implement solutions for optimizing the operational efficiency of existing products, supply sources, workflows, proprietary tools, and third-party integrations.

You might be a great fit for our team if you have experience in Operations, Product, Customer Experience, or Travel Booking, and are comfortable with scrappy, fast-paced, rapidly-growing environments. If you are excited about creating effective tools, efficient workflows, concise & enjoyable instructional content, and consistently iterating to improve on all of the above, this is a great opportunity to jump in and quickly make an impact.

In this role you will:


A qualified candidate has:

Sound like a fit? We can't wait to hear from you.

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