Ticketing Agent

Montreal, Quebec, Canada · Support and Ticketing


Hopper is a new kind of travel company that uses big data to empower travelers. The Hopper app for iOS and Android analyses trillions of past and current trips to predict when you should fly and buy. The app notifies you when fares drop so you can book flights at just the right moment. Hopper is among the fastest growing travel apps ever, with over 10 million installs since it was launched in 2015.

But this is just the beginning. Learn more.

As a Ticketing Agent at Hopper, you will be the go-to person for any GDS-related inquiries from our in-house team of Travel Support and Advanced Booking Agents. You will also be involved with the day-to-day air reservations ticketing operations and will help guide the building of ticketing solutions across multiple global distribution systems. This is an exciting opportunity to utilize your ticketing and GDS expertise to help us build something completely new in the travel space. If you know almost everything about standard airline policies, aren't scared by Sabre remarks or the words "plating" and "PNR", you’re a natural problem solver, and thrive on thinking creatively to help customers achieve a positive experience, you’ll be a perfect fit in this role.

In this role, you will:


A perfect candidate has:


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